Terms and Conditions

Last updated: 22 February 2026

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Zentravok, 29 Highfield Rd, London W3 0AJ, United Kingdom.
  • Country refers to: United Kingdom
  • Device means any device that can access the Service such as a computer, a mobile phone, or a digital tablet.
  • Service refers to the Website.
  • Website refers to Zentravok, accessible from zentravok.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Products and Services

All products displayed on the Website are subject to availability. We reserve the right to discontinue any product at any time.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that Your Device's display of any color will be accurate.

We reserve the right to refuse any order You place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Pricing and Payment

All prices are shown in British Pounds Sterling and include VAT where applicable.

We reserve the right to modify prices for products displayed at any time without notice.

Payment for all orders must be made by credit card, debit card, or other payment methods we make available on the Website.

Installation Services

Where installation services are provided, these are subject to separate terms and conditions which will be provided at the time of booking.

We reserve the right to refuse installation services if we determine that the installation location or conditions are unsuitable or unsafe.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Zentravok and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Zentravok.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Zentravok.

Zentravok has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Zentravok shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Zentravok be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your use or inability to use the Service.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

  • By email: ask@zentravok.com
  • By phone: +442080502281
  • By mail: 29 Highfield Rd, London W3 0AJ, United Kingdom