Privacy Policy

Last updated: 22 February 2026

This Privacy Policy describes how Zentravok ("we," "us," or "our") collects, uses, and discloses your personal information when you visit zentravok.com (the "Website") or use our services.

Information We Collect

When you visit our Website or make a purchase, we collect certain information about you, including:

• Personal identification information (name, email address, phone number, postal address)
• Order information and history
• Payment details (processed securely through our payment providers)
• Communication preferences
• Technical information about your device and browsing activity

How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your orders
• Communicate with you about your purchases
• Send you important updates about our services
• Improve our Website and services
• Provide customer support
• Comply with legal obligations

Information Sharing

We share your information only with:

• Service providers who assist in our operations
• Payment processors for secure transactions
• Delivery partners for order fulfillment
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure SSL encryption for all data transmission
• Regular security assessments
• Limited access to personal information
• Secure data storage systems

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies

We use cookies to enhance your browsing experience. These include:

• Essential cookies for website functionality
• Analytics cookies to understand usage
• Preference cookies to remember your settings
• Marketing cookies for relevant advertisements

Contact Information

For privacy-related inquiries, please contact us at:

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the effective date.

Legal Basis

We process your personal information based on:

• Your consent
• Contract fulfillment
• Legal obligations
• Legitimate business interests

International Transfers

Your information may be transferred and processed in countries where data protection laws differ. We ensure appropriate safeguards are in place for such transfers.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements