Payment Policy
Accepted Payment Methods
At Zentravok, we accept the following secure payment methods:
- Visa
- Mastercard
- American Express
- PayPal
Payment Process
PayPal Payments
When choosing PayPal as your payment method:
- You will be redirected to the secure PayPal payment page
- Log in with your PayPal credentials to confirm payment
- Non-PayPal account holders can pay with debit/credit cards through the PayPal platform
- Your order will be shipped to the address registered with PayPal unless specified otherwise
Card Payments
For direct card payments:
- All transactions are processed through secure payment gateways
- We use industry-standard SSL encryption for data protection
- Your card details are never stored on our servers
- Verification checks may be performed to prevent fraud
Order Processing
- Orders are processed during business hours (Monday to Friday, 9:00 - 17:00 GMT)
- Payment confirmation is sent via email
- Order processing begins once payment is confirmed
- Installation services require a 50% deposit to secure your booking
Currency and Pricing
- All prices are listed in British Pounds (GBP)
- International cards may incur currency conversion fees from your bank
- Prices include VAT where applicable
- Installation service costs are calculated based on project requirements
Security Measures
- All transactions are protected by SSL encryption
- We comply with PCI DSS requirements
- Regular security audits are performed
- Suspicious transactions are subject to verification
Contact Information
For payment-related queries, please contact us:
- 29 Highfield Rd, London W3 0AJ, United Kingdom
- +442080502281
- ask@zentravok.com
Last updated: 22 February 2026